Terms & Conditions

These terms and conditions were last updated on 16th May 2025.

Payment & Charges

1. From September 2025 lessons will be charged as follows:

    • Face to face - £45 per hour
    • Online - £35 per hour

2. The rates are discussed at the time of enquiry and clearly displayed on our website. All fees are set and not open to negotiation.

3. Lessons are term time only, we do also offer alternative lessons during the holidays.

4. You will be invoiced monthly in advance. Payment is due on the 1st of every month, a reminder will be sent after 2 days, if payment is still outstanding after 4 days a late payment fee of £10 will be added. Payment details will be provided at time of invoicing.

Cancellations & Missed Lessons By The Student

1. Please give a minimum of 48 hours’ notice to cancel a lesson, please give as much notice as possible for planned cancellations, fees will be deducted from following months invoice if cancelled lessons adhere to our cancellation policy.

2. Cancellations must be given in writing, via email or Whatsapp (07811 345 220).

3. Cancelled lessons are on the understanding that it may not be possible to reschedule the lesson.

Lessons cancelled with less than 2 hours’ notice are non-refundable as are missed lessons.

If the tutor needs to cancel a lesson, the opportunity to reschedule will be discussed where possible and if not, the fee will be deducted from your next invoice.

Timekeeping & Parental Involvement

1. All lessons are 1 hour in duration.

2. The tutor cannot give extra time to a student if the student is running late for their lesson.

3. The tutor reserves the right to charge for discussions outside of the learners lesson time.

4. We provide all resources for each lesson, if you require additional resources or papers we may be able to provide these at an additional charge.

5. All correspondence regarding your child’s tutoring sessions must come through our office administrators email sallyrush@gloucestershireprimarytutors.com

Additional Information

1. Should you wish to contact Gloucestershire Primary Tutors, emails and messages can be sent at any time and will be replied to within 24 hours, Monday-Friday.

2. There may come a time when goals have been met or tuition is no longer beneficial.  A notice period of four weeks is required via email, this can come from either the parent or the tutor.  This will incur a fee in lieu of notice if less than 4 weeks is given from the parent.

3. 11 plus tuition and exam focused tuition does not guarantee that your child will pass the exams.

4. By beginning lessons with Gloucestershire Primary Tutors, you are agreeing to these terms and conditions.

5. You are not required to return a copy of these terms and conditions, as starting the lessons is proof of your agreement.

Please note, Gloucestershire Primary tutors reserve the right to make changes to these terms and conditions when necessary.